Terms and Conditions

1. Applicability

The usage of this website (“Website”) operated by Ridha Stay, any services provided by the Company through this Website, shall be governed by these terms & conditions (“Terms & Conditions” or “Terms”).

In these Terms & Conditions, the term “User” refers to you, the Person or entity using the Website for the service rendered by the Company and shall include any contractors and other persons using the Website. It is clarified that in case of a company, partnership, trust or any other legal entity which uses or accesses the services, the Website, User shall include such company, partnership, trust or any other legal entity. Company offers the Website, and any services conditioned upon the User’s acceptance of these Terms & Conditions.

Please read these Terms & Conditions carefully before accessing or using the Website, and any services provided by the Company. By accessing or using any part of the Website, by the use of any services provided by the Company, the User agrees to be bound by these Terms & Conditions. If the User does not agree to all the Terms & Conditions, then the User may not access the Website or services provided by the Company.

The User can review the most current version of the Terms & Conditions at any time on this page. Company reserves the right to update, change or replace any part of these Terms & Conditions by posting updates and/or changes to the Website. It is the User’s responsibility to check this page periodically for changes. Following the posting of any changes, the User’s continued use of or access to the Website or the use of the product or services from Company, constitutes acceptance of such revised Terms & Conditions.


2. Changes to the Terms & Conditions

2.1. The Company may revise these Terms & Conditions at any time by amending this page. The User must check this page from time to time to take notice of any changes made to these Terms, as they are binding on the User.

2.2. The Company may, without prior notice, change all or any features of the Website; add or remove functionalities or features; stop providing the Website; or create usage limits for the Website.


3.1. The User agrees that the User shall be bound by these Terms by accessing the Website, using the Website or by otherwise availing of the services from the Company.


4.1. By agreeing to these Terms & Conditions, a User (when such User is a natural person) represents that the User is at least the age of majority i.e. 18 years, and is competent to contract. Additionally, where the User is registering on behalf of, and is the authorized representative of, a company, partnership or any other legal entity, such User has been duly authorized by such entity and is permitted under applicable laws to accept these Terms & Conditions. The User represents and warrants that the User has the full power and authority to accept the Terms & Conditions, access the Website and use the services provided by the Company, under these Terms & Conditions and that these Terms & Conditions are binding upon the User and enforceable in accordance with their terms. Where the Services are availed by a company, partnership or any other legal entity, the User represents and warrants that the entity has the full power and authority to accept the Terms & Conditions and such Terms & Conditions shall bind such company, partnership or any other legal entity, as applicable.

4.2. In case the Company alters or amends the eligibility criteria to be registered for accessing the Website or receiving services of the Company and the User no longer complies with the new eligibility criteria, as determined by the Company in its sole discretion, the User accepts that the Company may restrict or suspend the access to the Website or receiving services of the Company without any liability for the Company. The User is solely responsible for ensuring that the User are in compliance with these Terms & Conditions.

4.3. The User shall ensure that there are proper encryption and security measures at its respective desktop, mobile device or other device used to access the Website to prevent any hacking and the User accepts all liabilities with respect to any compromise or unauthorized use or disclosure or access to such information.

4.4. The User may not use the services provided by the Company or the Website for any illegal or unauthorized purpose nor may the User, in the use of the Website, violate any applicable laws (including but not limited to copyright laws). The Company reserves the right to refuse or discontinue any services provided by the Company or the Website to anyone for any reason at any time.


5.1. The User shall not redistribute, sublicense, rent, publish, sell, assign, lease, market, transfer, or otherwise make the Website or any component or content thereof, available to any third parties prior the prior written consent of the Company.

5.2. The User shall not circumvent or disable any digital rights management, usage rules, or other security features of the Website. remove, alter, or obscure any proprietary notices (including copyright notices) on any portion of the Website, and not use the Website in a manner that threatens the integrity, performance, or availability of the Website.

5.3. Without limiting the foregoing, the User agrees that the User shall not use the Website or the services of the Company to undertake any of the following actions or to display, upload, modify, publish, distribute, disseminate, transmit, update or share any information that:

  1. that the User does not have a right to make available under any law or contractual or fiduciary relationship unless the User owns or controls the rights thereto or have received all necessary consents for such use of the content;
  2. is defamatory, vulgar, obscene, pornographic, paedophilic, invasive of another person’s privacy, including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
  3. is harmful to minors and children;
  4. infringes patent, trademark, copyright or other proprietary rights or intellectual property rights of any person or entity;
  5. violates any applicable law, regulation or generally accepted practices or guidelines in India;
  6. deceives or misleads any other user of the Website, the Company or any other person the origin of any messages on the Website or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
  7. impersonates any person or entity, or falsely state or otherwise misrepresent the User’s affiliation with a person or entity;
  8. threatens the unity, integrity, defence,

Cancellation Policy:
The following cancellation policy will be applicable as per Ridha Stay regulations:
• All bookings are non-refundable.
• In case of cancellation, regardless of the time frame, the booking amount will not be refunded.
• Refunds are not applicable under any circumstances.
Please note that this policy applies to bookings made through Ridha Stay's website https://ridhastay.com/.


6.1. Ridha Stay is not responsible if information made available on the Website (including any information in relation to the services of Ridha Stay) is not accurate, complete, or current. The material on the Website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

6.2. The Website may contain certain historical information. Historical information, necessarily, is not current and is provided for the User’s reference only. Ridha Stay reserves the right to modify the contents of the Website at any time, but Ridha Stay has no obligation to update any information on the Website. The User agrees that it is the User’s responsibility to monitor changes to the Website or any other information provided by Ridha Stay.


7.1. No warranty of any kind, implied, express, or statutory, including but not limited to the warranties of non-infringement of third-party rights, title, merchantability, satisfactory quality, or fitness for a particular purpose, is given in conjunction with the Website or the services of Ridha Stay. While Ridha Stay may apply such technology as it deems fit to ensure the security of and prevent unauthorized access to its services, Ridha Stay does not warrant that products/services or any content/data will be provided uninterrupted or free from errors or that any identified defect will be immediately corrected. Further, no warranty is given that products/services or any data/content are free from any computer virus or other malicious, destructive, or corrupting code, agent, program, or macros. Ridha Stay provides the Website or the services of Ridha Stay and other products/services on an “as is,” “where is,” “with all faults” basis.


7.3. Ridha Stay shall make all best efforts to provide uninterrupted services subject to downtime and regular maintenance. Notwithstanding anything in these Terms & Conditions, the User acknowledges that the Website or the services of Ridha Stay may not be uninterrupted or error-free or free from any virus or other malicious, destructive, or corrupting code, program, or macro. Ridha Stay shall adopt all such best technical and non-technical security measures that it considers appropriate and are the same as that is prevalent in the industry; however, Ridha Stay does not guarantee that such security measures cannot be subverted to gain unauthorized access. In the event of interruption to the Website or the services of Ridha Stay or loss of use and/or access, Ridha Stay shall use best endeavors to restore access as soon as reasonably possible.

Travel Advisory and Visa Requirements

8.1. It is the responsibility of the User to ensure the satisfaction of all applicable legal requirements when entering a country or territory, including its visa and health requirements. As these requirements are subject to change without notice, Ridha Stay recommends that the User review travel prohibitions, warnings, announcements, and advisories and verify with the appropriate consulate prior to booking and again before departure. It is the responsibility of the User to ensure that they are either insured by their own insurance company or by the third-party who may provide insurance coverage. Ridha Stay takes no responsibility in the insurance process and recommends that the User is sufficiently covered with a comprehensive travel insurance policy prior to departure.

8.2. By displaying the services in or to particular destinations, Ridha Stay does not represent or warrant that travel to such points is advisable or risk-free, and User shall not be held liable for damages or losses that may result from travel to such destinations. The User is strongly advised to check the relevant travel advisories issued by the relevant government for any country and to take the necessary precautions.

Website Content and Availability

9.1. Ridha Stay makes no guarantees as to the authenticity, accuracy, or completeness of any content on the Website, including content provided by other Users or vendors. The displayed prices for Ridha Stay's services are dynamic and can change during or after the search by the User. Once the User has a confirmed booking, subsequent changes in displayed prices will not affect the price of the booking. Ridha Stay makes no guarantee that the content available on the Website has not been altered through technical defects or by unauthorized third parties.

9.2. All content accessed by the User using the Website is at the User’s own risk, and the User will be solely responsible for any damage or loss to any party resulting therefrom. Under no circumstance shall Ridha Stay be liable in any way for any loss or damage of any kind incurred in connection with the use of or exposure to any content accessed on the Website, including but not limited to any errors or omissions or any additions, removals, or modifications that Ridha Stay made on the Website. Ridha Stay makes no guarantee that the Website will always be available or uninterrupted. Ridha Stay will not be liable to the User for any loss or damage resulting from any unavailability or interruption of our Website or services.

9.3. The Website does not constitute and should not be regarded as a recommendation or endorsement of any services or third-party service provider listed on the Website. Ridha Stay hereby expressly disclaims any representation, warranty, or undertaking in relation to the quality, status, features, or adequacy of any services listed on the Website.

Third Party Links

11.1. Hyperlinks on the Ridha Stay Website to websites operated by third parties are only provided for your reference. Ridha Stay takes no responsibility for the content of these websites and has no control over their content, access, and privacy policies. Ridha Stay also takes no responsibility for the consequences of accessing these websites, including exposure to hardware and software viruses, spyware, and malware. Ridha Stay does not endorse or recommend these websites or any of their contents.

11.2. Any third party that wishes to establish links to the Ridha Stay Website should notify Ridha Stay of their intention prior to doing so. Ridha Stay may deny permission for any such links to the Website. If Ridha Stay gives its permission for any such links, it is not under any obligation to establish reciprocal links with the third party.

Intellectual Property

12.1. All Intellectual Property Rights in the Ridha Stay Website or the services of Ridha Stay belong to Ridha Stay or the applicable third-party owner of such rights. Nothing in these Terms & Conditions shall operate to transfer any Intellectual Property Rights beyond the specific licenses, as may be specifically agreed in writing. Ridha Stay retains ownership of all right, title to, and interest in any and all Intellectual Property Rights developed, owned, licensed, or created by Ridha Stay.

12.2. No part or parts of the Ridha Stay Website may be reproduced, distributed, republished, displayed, broadcasted, hyperlinked, transmitted, adapted, modified to create derivative works, or otherwise commercially exploited in any manner or by any means or stored in an information retrieval system without Ridha Stay’s prior written permission. The User may view, print, or use Ridha Stay’s content for personal, non-commercial use only, provided further that the User does not modify the content and that the User retains all copyright notices and other proprietary notices contained in the content.

12.3. The User shall not claim any rights or interest in the Intellectual Property Rights of Ridha Stay or its partners, or in connection with any other services, features, or products offered by Ridha Stay to the User. In no event shall the User alter, tamper, vary, modify, change, disassemble, decompile, or reverse engineer any Intellectual Property Rights of Ridha Stay (including without limitation any Intellectual Property Rights licensed to Ridha Stay by any other Person). Altering, tampering, varying, modifying, changing, disassembling, decompiling, and reverse engineering include, without limitation: (a) converting the Intellectual Property from a machine-readable form into a human-readable form; (b) disassembling or decompiling the Intellectual Property by using any means or methods to translate machine-dependent or machine-independent object code into the original human-readable source code or any approximation thereof; (c) examining the machine-readable object code that controls the Intellectual Property’s operation and creating the original source code or any approximation thereof by, for example, studying the Intellectual Property’s behavior in response to a variety of inputs; (d) performing any other activity related to the Intellectual Property that could be construed to be reverse engineering, disassembling, or decompiling; or (e) making any alteration or change to the Intellectual Property without the express prior written consent of Ridha Stay.


The User (“Indemnifying Party”) shall indemnify Ridha Stay, including all employees, officers, and directors (“Indemnified Party”), against and hold harmless from any and all actual and direct losses, including but not limited to third-party claims, suits, actions, or proceedings (“Losses”) against the Indemnified Party, where such Losses arise out of or relate to the Indemnifying Party’s use of the services or the Indemnifying Party’s breach of any requirement, representation or warranty, covenant or confidentiality obligations contained in this Terms and Conditions or Privacy Policy, provided that: (a) the Indemnified Party promptly notifies the Indemnifying Party in writing of such Losses; (b) the Indemnifying Party has sole control over the defense or settlement of the Losses; and (c) the Indemnified Party cooperates fully in the defense or settlement of the Losses. This indemnification shall include the Indemnified Party’s reasonable attorney’s fees incurred in the defense of the action giving rise to any damages, which are indemnifiable under this section.

Limitation of Liability

Notwithstanding anything to the contrary elsewhere contained in this Agreement, Ridha Stay in any event, regardless of the form of Losses, shall not be liable for any indirect, special, punitive, exemplary, speculative, or consequential damages, including, but not limited to, any loss of use, loss of data, business interruption, and loss of income or profits, irrespective of whether it had notice of the possibility of any such damages. The total liability of Ridha Stay shall not exceed INR [●].


If Ridha Stay does not exercise a right under these Terms & Conditions, it shall not constitute a waiver of such right. Waiver of any right, remedy, or breach of any subject matter contained in these Terms & Conditions shall not be viewed as a waiver by Ridha Stay unless specifically agreed by Ridha Stay in writing.

Force Majeure

For purposes of these Terms, “Force Majeure Event” means any event or circumstance, regardless of whether it was foreseeable (including, but not limited to, an act of war, hostility, or sabotage; act of God; electrical, internet, or telecommunication outage that is not caused by the obligated party; government restrictions (including the denial or cancellation of any export or other license); criminal, revolutionary, or terrorist activity), that: (a) was not caused by a party and, (b) prevents that party from complying with any of its obligations pursuant to these Terms and Conditions (other than an obligation to pay money) or provision of the Website or the Website. If a Force Majeure Event occurs, Ridha Stay will be excused from performing those obligations rendered un-performable by the Force Majeure Event. During a Force Majeure Event, Ridha Stay shall use reasonable efforts to limit damages to the User and to resume its performance pursuant to these Terms of Service.

Relationship of the Parties

The User agrees that no joint venture, partnership, employment, or agency relationship exists between the User and Ridha Stay as a result of these Terms of Service, the User’s use of the Website, or the availing of Services from Ridha Stay.


The User shall not assign or transfer the rights and obligations if the User under these Terms of Service, including any assignment or transfer by reason of merger, reorganization, sale of all or substantially all of its assets, change of control or operation of law, without the prior written consent of Ridha Stay. Ridha Stay may assign or transfer the rights and obligations contained in these Terms and Conditions to any Person.

Governing Law and Jurisdiction

19.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Republic of India, and both Parties hereby submit to the exclusive jurisdiction of the courts of Gurugram, Haryana.

19.2. Dispute Resolution: These Terms and any matter arising from or in connection with these Terms shall be governed by and construed in accordance with the laws of India. The Parties agree that they will use their best efforts to amicably resolve any dispute arising out of or in relation to these Terms by mutual negotiation. In case the Parties fail to resolve any dispute within 30 (thirty) days from the date of notification of the dispute by either Party, such unresolved dispute shall be settled through arbitration under the Indian Arbitration and Conciliation Act, 1996 by a sole arbitrator to be mutually appointed by Ridha Stay. The arbitration award shall be final, conclusive, and binding on both parties. The venue of the arbitration shall exclusively be at Gurugram, Haryana, and it shall be conducted in the English language only.


For the purposes of these Terms of Service, the term “Confidential Information” shall mean and include all tangible and intangible information obtained, developed, or disclosed or accessed including all documents, data papers, and statements and trade secrets. In case the User comes into possession of any Confidential Information of Ridha Stay, the User shall safeguard the same and shall not disclose such Confidential Information without the prior written consent of Ridha Stay.

Contact Information

21.1. Questions about these Terms and Conditions should be sent to Ridha Stay at info@elivaas.com. Any notices to Ridha Stay in connection with the Website or these Terms and Conditions must be sent to info@elivaas.com.

21.2. Notice shall be sent to the contact address set forth here (as such may be changed by notice given to the other party), shall be deemed delivered as of the date of actual receipt.

21.3. Ridha Stay may give telephonic notice to the User by calls to appropriate numbers, by messaging to the telephone number, or by an email to the email address of the User available on record with Ridha Stay. The User agrees that in case there are any changes in any information provided by the User to Ridha Stay, including the User’s phone number, e-mail address, and other contact details, the User will be solely responsible to update them regularly. The User agrees that all agreements, notices, disclosures, and other communications that Ridha Stay provides to the User electronically satisfy any legal requirement that such communications be in writing. If Ridha Stay sends any communication by e-mail or to the User’s phone number, it shall be sent to the User’s e-mail address or phone number available on the records created by the User on the Website, and it shall be deemed to have been received by the User once it is reflected as sent in the outbox of the e-mail id or at the time of dispatch of the message.

Entire Understanding

These Terms and Conditions and Privacy Policy constitute the entire agreement between Ridha Stay and the User pertaining to the subject matter hereof and supersedes in their entirety all written or oral agreements between